Review Discrimination at Pep Southring Mall

Never had my rights as a customer so humiliated. What PEP southring did to me today was so uncalled for. After so many exchanges I did without receipt at other PEP, it had to be Joyce and her staff that had to be incompetent and deny me an exchange without receipt. I am so disappointed to be told it's Joyce discretion, which means there do it for those they know.