Multichoice Botswana- DSTV Botswana- Self Service

1.0 5 Reviews
Company name
Multichoice Botswana- DSTV Botswana- Self Service
Address
Private Bag 450, Gaborone, Gaborone, Botswana
Phone
+267 360 5666
Mobile phone
+267 360 5600

Reviews

1.0

5 Reviews
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1.0
Please improve your contact service
What hell wrong with your contact service been calling two days straight still no answer.………mutlichoice we call with money not for free
Reply by Paul, 1 Oct, 2019
So annoying... And they will put you on hold as if they bought you airtime
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1.0
Error clearance
The self service has failed me even after trying several times. I have made payment however i still get the E16-4 notification and i get response back from self service that i have to make payment though the sms has confirmed my payment. Clearly the system is not synchronized and im being denied access to service alreafy paid for!!i can only hope that someone does read these reviews!!!
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1.0
Terrible service
I have been experiencing error message resulting in total black out for the last three months. every morning when I wake up for the last four days its a black out and have to contact the call centre for reconnection. I have called many times the but error is not resolve , am running a huge phone bill because I have to hold for long as well. the service is very poor
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1.0
E48 - E32
I have been experiencing Error message, accompanied by total black out, loss of signal, freezing pictures for the past 6 months. The problem often starts arround 9 pm until mid night. I have engaged a multichoice accredited technician. I called him many many times to inform him that the problem was not fixed. He never bothered to come back or assist me on what to do. I have called multichoice many many times. No help. the error does not appear on fix errors. Virtually everything on the internet applies to South Africa. There is very limited information on Multichoice Botswana. I am paying to paying to watch the worst TV. I am absolutely annoyed. Can anyone assist please !!
Reply
1.0
Check on your channel transmission because we are paying for channels... Then when we switch them on they display a message which says connection is lost and if it persist we call you guys.. I called, spoke to omogolo she was just relaxed and couldn't care less. The channels are here today gone tomorrow and then a number of other different channels go missing it's a circle. This can go on for a day or two..then they come back.... Imagine the money we pay for is going to absolute waste! Not happy with your services at all.
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Questions & Answers

9
Questions
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Elizabeth Popo
I need remote control for the DSTV HD decoder model 45. Can i but it from any outlet it can still work or do i have to programme it.
3 Jul, 2019
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Ankwetse Rammokolodi
How do I register my new dstv decoder?
11 May, 2019
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Christopher
What is the Annual Subscription for a DSTV Premium Subscriber for 2019/2020?
31 Mar, 2019
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Company Details

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Description
DStv Eazy Self Service | DStv Botswana:
https://eazy.dstv.com/en/bw

MultiChoice Botswana is a locally owned and operated business that employs 78 people at three offices.

MultiChoice Africa is a leading video entertainment service provider with over twenty years’ digital television experience. The company provides premium video entertainment for subscribers in 49 sub-Saharan African countries and its adjacent Indian Ocean islands. For over two decades, MultiChoice has positively impacted the television production and creative industries while creating employment and empowering small businesses in related industries, from being the best provider of home video entertainment to launching on demand services – including Box Office, Catch Up, DStv Now and AMGO which truly meet the evolving needs of Africa’s tech-savvy consumers. MultiChoice Africa provides video entertainment content varying from blockbuster movies, the latest series, the world’s greatest sport, up to the minute news, great children’s programmes, music and an array of specialist genres including language specific channels available on both the DStv and GOtv bouquets. Video Entertainment is available on a number of different subscription platforms including direct to home satellite, Digital terrestrial Television (DTT), Live streaming, Video-On-Demand and Mobile. As a corporate citizen, MultiChoice has an unmatched community investment record stretching back two decades creating a meaningful legacy on the continent.
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Last update: June 2019 - View Status

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