Review Bad customer experience

Change of ownership> how long does an applicant have to wait inorder to have his request attended to. I submitted my application in June and up to now no answer. I have called their office occasionally on a follow up routine and quite frankly, up to now I have not heard from them... I called again today and got terrible reception from a certain man who cut me off before I could make my case known to him. Surely is this how your office treats it’s customers? This is unacceptable conduct and behavior and leaves a lot to be said about the entire establishment