TLOKWENG SUB-DISTRICT COUNCIL

INTRODUCTION OF OUR ORGANIZATIONAL DEVELOPMENT ADVISING – SPECIALIZING IN HUMAN RESOURCES CONSULTING AND TRAINING SERVICES

Pivotal Aims (PTY) LTD wishes to introduce to your Organization, the Company’s wide range of Management Consulting and Training services, which will help deliver service excellence, achieve organizational effectiveness and positioning.
Pivotal Aims (PTY) LTD specializes in Organizational Development with a specific focus on Policy Development, Strategy Planning, Human Resources Policy and Strategy, Performance Management, Monitoring, Capacity Building, Corporate Governance and General Empowerment programmes. Pivotal Aims Consultants are experts with a proven track record of service excellence who are familiar with the workings of Government, Industry, Businesses, and Civil Society organizations. Our consultants have executed assignments for organizations across sectors of development. Our services are appropriate for small, medium and large organizations everywhere locally and internationally.

Pivotal Aims develops and implements long and short term programmes and interventions that help organizations address challenges as well as demands that are created by the changes, trends and developments in the global marketplace. Our Consultants are able to help companies develop and implement sustainable and realistic plans that prioritize the establishment of competent work teams that are focused and committed to driving the organization’s business goals. We customize our services to suit the requirements of businesses and organizations accordingly with the aim of motivating and strengthening work teams.

 
Our experience in Policy work, Strategic Planning, Human Resources Policies and general Capacity Building programmes for the workplace includes the following:

1. Organizational Structure:
Development of Organizational Structures, Job Design, Job Evaluation and Grading, Pay Structuring, Succession Planning, Governance Structures for organizational effectiveness;

2. Strategic Planning
Undertaking organizational diagnosis, assessments and reviews, Impact Assessments, Climate Surveys, Strategic Plan formulation, Development of Performance Management Systems and Measurement tools such as scorecards;

3. Corporate Retreats and Team building Activities – planning, organizing and facilitating Strategy and Team Building Retreats as per Client needs. We also facilitate Board retreats and formulation of Governance Strategies, Board Charters and leadership development programmes.

4. Company Policies
Reviews and Evaluations of Employment and Organizational /Company Policies to ensure adherence to the Employment Act and the Laws of Botswana. We assist with any industrial and labour relations issues as well.

5. Development of Human Resources Policies and Manuals and Toolkits
Development and implementation of Organizational and HR Policy documents such as:
 Company Regulations on Workplace Conduct
 Conditions of Employment
 Employment Contracts/general Contracts of Employment
 Employee Profile forms, Offer and Confirmation Letters
 Communication Procedures / Policy
 Grievance and Disciplinary Procedures
 Absenteeism Policy
 Recruitment and Selection Policy including security checks
 Staff Orientation and Induction Policy
 Training and Development Policy
 Performance Management
 Occupational Health and Safety Policy /Safety, Health and Environment Quality(SHEQ)
 Employee Wellness Programmes, Toolkits or handbooks;

6. Develop Induction training and Staff Orientation Handbooks
Develop handbooks and toolkits for training of new employees and on the job training programmes for all employees for continued workplace learning;

7. Downsizing /Retrenchments procedures
Develop downsizing/retrenchment guidelines following organizational assessments and restructuring processes and procedures, Retrenchment Counselling, exit planning;

8. Workplace Training and Development Plans /Empowerment Programmes
Develop and implement workplace skills development plans that are aimed at equipping employees with skills that will help them meet performance expectations and to develop competent and competitive work teams (induction, short term corporate training).

9. Creating a conducive and enabling work environment
Develop mentorship and coaching programmes, team building activities, effective supervision, manage relations between management and staff, staff welfare programmes, support systems (peer education and counseling), image building and organizational positioning.

10. ICT
Development of ICT policies and Trainings

11. BQA Accreditation
We provide BQA accreditation registration services.


We intend to help establish your organization to be the employer of Choice. Feel free to contact our office for further information regarding our services, terms and conditions or as you require. We look forward to working together to grow and position your Organization.

COURSE LIST (BQA Accredited)
Available upon request

 Advanced Writing Skills
 Project Management – PRINCE 2
 Business Writing That Works
 Anger Management
 Writing Reports and Proposals
 Becoming a Manager
 Technical Report Writing
 Building Self Esteem and Assertive Skills
 The Minute Taker’s Workshop
 Business Etiquette
 Communication Strategies
 Change Management & Business Processes Re-Engineering
 Conflict Resolution: Dealing with Difficult People
 Coaching
 Conflict Resolution: Getting Along in the Workplace
 Delegation
 Effective Complaints Handling
 Diversity Management
 Employee Dispute Resolution through Peer Review
 Motivation: Motivating Your Workforce
 Negotiation for Results
 Public Speaking: Speaking under Pressure
 Customer Service: Critical Element
 Public Speaking: Presentation
 Customer Service: Managing Customer Service
 Public Speaking: Conquering Your Fear
 Auditing Team Building: High Performance Teams
 Budgets and Managing Money
 Teamwork: Building Better Teams
 Finance For Non-Financial Managers
 Training Needs Analysis
 Coaching and Mentoring
 Train The Trainer: The Practical Trainer
 Competencies and the Organization Supervisor: The ABC of Supervising Others
 Employee Absenteeism
 Supervisor: The Professional Supervisor
 Hiring Smart: Interviewing Techniques
 Problem Solving and Decision
 Human Resource: HR for Non-HR Managers
 Interpersonal Skills
 Monitoring and Evaluation
 Interviewing Skills
 Marketing and Sales
 Job Analysis
 Job Design
 Sales: Building Relationships For Success
 Sales: Dynamite Sales Presentation
 Sales: Overcoming Objections
 Sales: Prospecting For a Lead
 Sales: Selling Smarter
 Telemarketing: Using a Telephone
 Organizational Behavior
 Organizational Culture
 Organizational Issues
 Organizational Structure
 Orientation: Getting Employee Off to a Good Start
 Strategic Decision Making
 Personal Productivity
 Strategic Management and Measurement
 Strategy, Leadership and Culture
 Quality Management System
 Local Economic Development
 Councilor Training (12 Modules)
 Records Management Strategies & Automation