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Job vacancy Guest Experience Manager
Announced
20 March, 2024
Job Type
Employee
Job Status
Full Time
Job Title
Guest Experience Manager
Job Location
Central - Chobe - Francistown - Gaborone - Ghanzi - Jwaneng - Kgalagadi - Kgatleng - Kweneng - Lobatse - Ngamiland - North-East - Selebi-Phikwe - South-East - Southern - Sowa
Job Presentation
We are looking for profiles and CVs of Guest Experience Managers that we will send to our large account customers for their future recruitment needs.
Duties:
- Supervise and lead employees ;
- Understand guest needs ;
- Support handling complaints ;
- Deliver an exceptional Guest experience ;
- Manage Guest flow and wait times ;
- Manage the Guest Experience team ;
- Monitor team performance ;
- Ensure that guests get the best possible experience ;
- Manage reservations calls ;
- Make the recommendations to enhance operational needs.
- College Degree or equivalent ;
- Minimum 2 years’ experience in a related field ;
- Strong managerial experience ;
- Time management skills ;
- Natural communicator.
Job category : | Tourism, hotel business and catering |
Industries : | Education, trainingIT, software engineering, InternetTemporary work, recruitment |
Employment type : | Permanent contract |
Region : | Central - Chobe - Francistown - Gaborone - Ghanzi - Jwaneng - Kgalagadi - Kgatleng - Kweneng - Lobatse - Ngamiland - North-East - Selebi-Phikwe - South-East - Southern - Sowa |
Experience level : | 2 to 5 years |
Educational level : | College |
Spoken language : | english›fluent |
Key Skills : | cateringtourism |
Number of Position(s) : | 1 |
Please report any irregularities by using the candidate contact form and selecting the subject "Report a job ad".
Valid Till
18 May, 2024 (14 days left)
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