Job vacancy Client Relations Assistant X 2 (3 Month Fixed Contract)

JOB BY
CareerPoolBotswana
Private Bag BR198, Gaborone
  +267 318 2513

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WORK AT
Associated Fund Administrators (AFA)
Job Type
Employee
Job Status
Full Time
Announced
06 October, 2021
Job Title

Client Relations Assistant X 2 (3 Month Fixed Contract)

Job Location
Job Presentation
Job description

Reporting directly to the Client Support Coordinator, the incumbent will be required to: Receive and resolve queries and inquiries from Service Providers, Scheme members and Stakeholders; issue confirmations and authorizations for medical procedures in accordance with scheme rules and benefit limits.

Duties

  • Assess, resolves queries and provide feedback to medical aid scheme members and service providers within set turnaround times.
  • Prepares requests for expedited claims processing and payments
  • Prepares and submits motivations for escalated medical requests and services for Management consideration and approval
Requirements

Qualification

  • A Health Related Diploma

Experience

  • At least (2) years’ experience in a business / health environment
Closing date and application instructions

Only applicants who meet the above requirements need apply giving details of qualifications and experience, and names of at least two referees. Certified copies of relevant certificates and a detailed CV must accompany applications addressed to:

The Human Capital Specialist

Associated Fund Administrators Botswana

P O Box 1212

GABORONE

All applications accompanied by cover letter, curriculum vitae with names of at least two (2) referees and certified copies of relevant certificates should be e-mailed to recruitment@afa.co.bw

Closing Date

Monday 11th October 2021, 17:00

Valid Till
4 Dec, 2021 (6 days left)


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