Lorretta Wendile Mahanyaza
Employed at Holiday inn Bulawayo and also a student at Lupane State Unirversity
I am looking for any job at your any hotels. my areas of interest are food and beverage, front office and housekeeping. been employed by holiday inn since 2006 till to date and i worked in all those departments and currently i am switchboard operator but also training and reliving receptionist cashiering and guest relation. i did tourism and management with ICM and now mi am continuing w my degree program with lupane state state university this is my final year. thank you
Work Experience
- 2017 - 2022Holiday inn BulawayoSwitchboard operatorreceiving incoming calls directing them to their specific departments. doing bookings especially after hours. providing guests with the internal information which is necessary and the surroundings
- 2006 - 2010Holiday inn BulawayoBedroom handCleaning of rooms and making sure the rooms are spotless sparkling and fresh before the new guest check in.
keeping guest lost and found safely
keeping guest property safely
act as a security company where there is suspicous you quickly notify the mananger
picking up guest laundry for washing
reporting any missing items from the rooms eg hairdriers or iron
- 2011 - 2016Holiday inn BulawayoLinen Clerkcollection of dirty linen from bedroom hands for washing
stocktaking of bed linen
cleaning and packing of clean linen to its appropiate shelves and storeroom
charging guest laundry
issuing clean line to bedroom hand - 2014 - 2015Holiday inn BulawayoWaitressingwelcoming guest
taking orders from the guest to the chef
table laying and cleaning restaurant floor
Billing guest and receiving payments
Education
- 2019 - 2022Lupane State Unirvesitytourism and hospitality management
- 2013 - 2015ZDECO/ ICMCertificate in hotel managent
- 1999 - 2202Nyaradzo Sec School6 olevels
Skills
- Good team player
- Good communication both internal and extenal fluently in english
- works under pressure with minimum supervision
- can go extra mile to help other departments if there is need
Hobbies
- books reading
- travelling
Personal Details
- Sex: Female
- Marital Status: Single
- Religion: Christian
- Nationality: ZIMBABWE
- Date of Birth: 22/08/86
References
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