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Lorretta Wendile Mahanyaza

Employed at Holiday inn Bulawayo and also a student at Lupane State Unirversity

I am looking for any job at your any hotels. my areas of interest are food and beverage, front office and housekeeping. been employed by holiday inn since 2006 till to date and i worked in all those departments and currently i am switchboard operator but also training and reliving receptionist cashiering and guest relation. i did tourism and management with ICM and now mi am continuing w my degree program with lupane state state university this is my final year. thank you

Work Experience

  • 2017 - 2022
    Holiday inn Bulawayo
    Switchboard operator
    receiving incoming calls directing them to their specific departments. doing bookings especially after hours. providing guests with the internal information which is necessary and the surroundings
  • 2006 - 2010
    Holiday inn Bulawayo
    Bedroom hand
    Cleaning of rooms and making sure the rooms are spotless sparkling and fresh before the new guest check in.
    keeping guest lost and found safely
    keeping guest property safely
    act as a security company where there is suspicous you quickly notify the mananger
    picking up guest laundry for washing
    reporting any missing items from the rooms eg hairdriers or iron

  • 2011 - 2016
    Holiday inn Bulawayo
    Linen Clerk
    collection of dirty linen from bedroom hands for washing
    stocktaking of bed linen
    cleaning and packing of clean linen to its appropiate shelves and storeroom
    charging guest laundry
    issuing clean line to bedroom hand
  • 2014 - 2015
    Holiday inn Bulawayo
    Waitressing
    welcoming guest
    taking orders from the guest to the chef
    table laying and cleaning restaurant floor
    Billing guest and receiving payments

Education

  • 2019 - 2022
    Lupane State Unirvesity
    tourism and hospitality management
  • 2013 - 2015
    ZDECO/ ICM
    Certificate in hotel managent
  • 1999 - 2202
    Nyaradzo Sec School
    6 olevels

Skills

  • Good team player
  • Good communication both internal and extenal fluently in english
  • works under pressure with minimum supervision
  • can go extra mile to help other departments if there is need

Hobbies

  • books reading
  • travelling

Personal Details

  • Sex: Female
  • Marital Status: Single
  • Religion: Christian
  • Nationality: ZIMBABWE
  • Date of Birth: 22/08/86

References

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