ICT officer, WEB and Software DEVELOPER, Graphics Designer, Data Manager and IT administrator

 Updating and monitoring IT user accounts.
 Maintenance & management of the Critical Windows based Server
Environment.
 Maintaining up to date Antivirus levels on all machines company wide.
 Working on Active Directory accounts, configuration of Tablets & laptops.
 Managing and monitoring of backups in multiple locations.
 Providing maintenance support and break-fix solutions.
 Follow documented processes i.e. implementing change control procedures.
 Liaising & meeting with external suppliers of IT services.
 Producing reports for senior managers.
 Troubleshooting technical problems and implementing solutions.
 Purchasing of IT Equipment and software in line within agreed budgets.
 Supporting a multi-site IT infrastructure of at least 100 employees.
 Responsible for the fast and accurate troubleshooting of reported faults.
 Providing technical support via helpdesk systems for a wide range of internal & external applications.