Pamela Ithuteng Simo Simola
FRONT DESK OFFICER/ADMIN
• Seeking a career position within an organisation to demonstrate skills in administration, customer service, communication skills, and be an assert to the organisation and promote growth.
Work Experience
- 2018 -WATER UTILITIES COPORATIONSFRONT DESK /ADMIN OFFICERAug 2018 – Till Date 2019 Water Utilities Corporation
• Front Desk Officer/admin, explaining Water Utilities products and services to customers
• Receive Customer Calls regarding any inquiries
• Customer Satisfaction and delight
• Attend to Customer complaints and queries
• Create master data and filling through SAP and manually
• Registration of application forms and keep records of new water application forms
• Produce monthly reports
- 2017 - 2018SPELLING BEE BOTSWANAALLIANCE/ ADMIN OFFICERNGO worked on partime bases after getting an internship opportunity
• Working with company stakeholders, students and school management, explaining Spelling Bee products and services
• Recruitment process
• Supervising Spelling Bee team during school competitions and company events
• Planning company events and implementing company plans
• Carried out Secretarial duties like writing minutes and keeping records
• Helping to store company merchandise and made travel and accommodation bookings for students and teachers
• Perform accounts duties, sales returns, prepare annual financial budget and reports.
- 2016 - 2016BOTSWANA AGRICULTURAL MARKETING BOARDADMINISTRATION OFFICER (ATTACHEE)• Recruitment, training and development processes
• Managing Records
• Processing claim forms
• Vehicle inspections
• August – December 2017 Spelling Botswana
• Manage records and filing
• Performing secretarial duties
• Messenger between the organiser and it’s publics
- 2015 - 2015BOTSWANA HOUSING CORPORATIONSADMINISTRATION OFFICER (ATTACHEE)• Recruit casual employees
• Prepare payments for casual employees
• Managing records
• Coordinate and supervise messenger duties to ensure efficient and effective communication between the Corporation and its public’s.
• Ensure fleet I serviced and cleaned
• Produce monthly HR report
• Make requisition through Oracle
- 2018 - 2018WOMEN IN BUSINESS ASSOCIATIONSECRETARIET• Receive and address clients concerns
• Produce monthly reports
• Make outgoing calls to the client and received incoming calls
• Contact person between the Head office and it’s stakeholders in Francistown and surrounding areas.
• Inform the public’s of the necessary information in relation to the Organisation.
• Perform administrative duties such as managing records, filling and buying necessary stationary for the organisation
• Help organise organisational events
• Create master data for new members
• Act as a secretariat at the new branch
Education
- 2016 - 2017ANGLIA RUSKIN UNIVERSITYBA (HONS) BUSINESS MANAGEMNT
- 2013 - 2015ABM UNIVERSITY COLLEGEADVANCED DIPLOMA BUSINESS MANAGEMENT
Skills
- • Good Interpersonal Skills
- • Fast learner
- • Excellent written and verbal communication
- • Highly organised
- • Supervisory skills
- • Accounting skills
- • Pro-active
- • Able to work under pressure and time oriented
- • Good working with customers
- • Good team player
Hobbies
- learning new things
- reading
- meeting new people
Personal Details
- Sex: Female
- Marital Status: Single
- Religion: christianity
- Nationality: Motswana
- Date of Birth: 19-06-1994
References
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