LONE MICKEY KGAKGE
IT SUPPORT TECHNICIAN INTERN
I AM LOOKING FOR A CHALLENGING AND REWARDING CAREER THAT CAN OFFER ME GREAT EXPERIENCE AND HELP ME GROW IN MY FIELD OF WORK.
Work Experience
- 2015 - 2015MAHALAPYE SUB DISTRICT COUNCILIT ATTACHMENT TRAINING INTERN• Provide technical assistance to clients on inbound telephone tech support calls
• Used remote access to perform troubleshooting when needed.
• Walked clients through step by step process for troubleshooting hardware issues
• Assisted clients with anti-virus program installations and virus removals
• Used good problem-solving skills for troubleshooting problems
- 2016 - 2017MOTSWAKHUMO CJSSIT SUPPORT TECHNICIAN INTERN• Hardware and software maintenance
• Network administration
• Taught computer Awareness lessons
• Offered end user support
• Database maintenance
• Data Capturing
- 2017 - NOWSCOTTISH LIVINGSTONE HOSPITALIT SUPPORT TECHNICIAN INTERN• Maintained company's computer systems and network
• Performed upgrades and installed updates
• Completed troubleshooting and repair when computers had problems
• Assisted office staff members with computer application questions
• Conducted computer technology training on IPMS with all new staff
• Recommended computer products and applications to improve productivity
• IPMS maintenance
Education
- 2011 - 2015LIMKOKWING UNIVERSITY OF CREATIVE TECHNOLOGYASSOCIATES DEGREE IN BUSINESS INFORMATION SYSTEMS
Skills
- Network maintenance ■■■□□
- Software maintenance ■■■□□
- System upgrades ■■□□□
- IPMS maintenance and support ■■■■□
- Microsoft Office applications ■■■■■
- Interpersonal skills ■■■■■
- Networking and organizing skills ■■■■□
- Team player ■■■■■
- Time management ■■■■□
- Speed and accuracy ■■■■□
- Problem solving abilities ■■■■□
Hobbies
- Travelling
- cooking
- Socialising
Personal Details
- Sex: Female
- Marital Status: Single
- Religion: CHRISTIANITY
- Nationality: MOTSWANA
- Date of Birth: 8 OCTOBER 1992
References
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